Business Process Management (BPM) is a management approach that attempts to align the organization around services to your clients rather than the traditional hierarchical approach of many organizations. By its nature it has a focus on organizational change and continuous improvement leading to efficient, effective client-centric organizations.
BPM is a core approach for effective organizational design and renewal. BPM programs often fall short of their goal due to their primary focus on process. At Oxford Libero Consulting, BPM is but one component of sustainable change initiatives. Our consultants have many years of experience in management of BPM projects. They also recognize that the project is not done when the BPM component is complete. They are able to take the necessary steps to see the results of BPM are effectively implemented resulting in sustainable organizational change and the results desired by the client.